Troubleshooting Common Issues
If you're running into trouble, this guide covers solutions to common issues.
Invalid URL
When creating a link, you may see "Original URL must start with https://". The URL is invalid. Ensure it begins with https:// and points to a working page.
Permission Errors
If you can't create, edit, or delete a link, you may lack the necessary permissions. If you're part of a team, contact the team owner to adjust your access.
Link Not Working
If a short link isn't redirecting, check its status first. Expired or disabled links won't work. Also verify the original URL is valid.
If the issue persists, contact support for assistance.