Troubleshooting Common Smart Link Issues
Use these checks to resolve frequent problems quickly.
Link Not Working
Verify the following:
- Status: Ensure the smart link is set to active.
- URLs: Confirm all destination URLs are correct and online.
- Custom Domain: Confirm DNS and domain configuration are valid.
Analytics Not Tracking
Run these checks:
- Freshness: New links may take a short time to display data.
- Ad Blockers: Disable blockers that prevent analytics scripts.
Customization Not Appearing
Confirm the following:
- Browser Cache: Clear cache and reload to fetch the latest version.
- Custom CSS: Validate CSS for syntax and selector accuracy.
If issues persist, contact support for assistance.